Privacy Policy

Welcome to Fireflies and Moonlight Glamping (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding any personal information you share with us through our website, booking platforms, or communications.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit an inquiry, make a reservation, or sign up for updates, we may collect:

• Name 
• Email address 
• Phone number 
• Mailing address 
• Reservation details 
• Payment-related information (processed securely through third-party providers) 

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address 
• Browser type 
• Device information 
• Pages visited 
• Referral sources 
• Cookies and usage data 

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and booking requests 
• Process reservations and payments 
• Send confirmations and customer service communications 
• Improve our website and guest experience 
• Send promotional emails or updates (you may unsubscribe at any time) 
• Analyze website performance and visitor behavior 
• Comply with legal obligations 

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts.

You can disable cookies through your browser settings, though some parts of the website may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to:

• Process reservations or payments 
• Operate our website 
• Send email communications 
• Comply with legal requirements 
• Protect our rights or property 

Third-party providers are required to maintain the confidentiality and security of your information.

5. Email Communications

If you subscribe to our emails or submit an inquiry, we may occasionally send updates, promotions, or announcements related to Fireflies and Moonlight Glamping.

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Data Security

We implement reasonable security measures to help protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your information 
• Correcting inaccurate information 
• Requesting deletion of your information 
• Opting out of marketing communications 

To make a request, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Fireflies and Moonlight Glamping
1068 Bob Penland Rd
Hayesville, NC 28904
Phone: (678) 858-6510
Website: firefliesandmoonlightglamping.com