Terms and Conditions

Welcome to Fireflies and Moonlight Glamping (“we,” “our,” or “us”). By accessing or using our website, booking a stay, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Overview of Services

Fireflies and Moonlight Glamping provides short-term lodging and outdoor hospitality experiences. All bookings are subject to availability and confirmation.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

2. Booking and Reservations

By making a reservation, you agree that:

• All information provided is accurate and complete
• You are at least 18 years old or booking with a responsible adult
• You accept responsibility for all guests included in your reservation

A reservation is not confirmed until payment (full or deposit, depending on the booking terms) has been successfully processed.

3. Payments

All payments must be made through approved booking methods or payment processors.

We are not responsible for:

• Errors caused by third-party payment platforms
• Fees charged by your bank or payment provider

Prices are subject to change at any time; however, confirmed bookings will not be affected.

4. Cancellation & Refund Policy

Cancellations and refunds are subject to our posted cancellation policy at the time of booking.

In general:

• Cancellations made within the allowed refund window may qualify for a partial or full refund
• Late cancellations or no-shows may be non-refundable
• Weather-related cancellations are handled at our discretion for guest safety

We recommend reviewing the cancellation policy prior to booking.

5. Guest Responsibilities

All guests agree to:

• Treat the property, amenities, and surrounding land with respect
• Follow all posted safety rules and instructions
• Avoid any illegal, unsafe, or disruptive behavior
• Supervise children and minors at all times

We reserve the right to terminate a stay without refund if guests violate rules or behave in a manner that endangers others or the property.

6. Property Use & Liability

Guests understand that glamping involves outdoor environments and natural conditions, which may include uneven terrain, wildlife, insects, and weather changes.

By booking a stay, you acknowledge and accept these inherent risks.

Fireflies and Moonlight Glamping is not liable for:

• Personal injury or accidents occurring on the property
• Loss, theft, or damage to personal belongings
• Weather-related disruptions
• Acts of nature or circumstances beyond our control

7. Check-In and Check-Out

Standard check-in and check-out times are provided during booking confirmation.

Early check-in or late check-out may be available upon request but is not guaranteed.

8. Damage to Property

Guests are financially responsible for any damage caused to accommodations, furnishings, or property during their stay.

We reserve the right to charge the payment method on file for repair or replacement costs.

9. Website Use

All content on this website—including images, branding, text, and design—is the property of Fireflies and Moonlight Glamping and may not be copied, reproduced, or used without permission.

You agree not to:

• Attempt to interfere with website functionality
• Use the site for unlawful purposes
• Scrape, copy, or misuse content

10. Third-Party Services

Our website may include links or integrations with third-party services such as booking platforms, payment processors, or social media.

We are not responsible for the content, policies, or actions of third-party providers.

11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any updates.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Fireflies and Moonlight Glamping
1068 Bob Penland Rd
Hayesville, NC 28904
Phone: (678) 858-6510
Website: https://firefliesandmoonlightglamping.com/